PT Anugrah Argon Medica (AAM) is a trusted distributor company of pharmaceutical, medical devices, and global healthcare products with more than four decades of experience.
We have a vision, mission, and commitment to distribute the high quality healthcare products with reliable services throughout the country using digital-based information and technology systems to integrate every operational aspect of the distribution platform and implement international standard operational procedures.
AAM grows with thousands of business partners and customers who trust us to penetrate the market through thousands of high-quality and competent AAM professionals.
AAM is part of the Medela Potentia, which has successfully developed an exceptional portfolio of pharmaceutical, healthcare, and various medical devices products in different categories.
Medela Potentia uses its deep experience and knowledge of the pharmaceutical and health industry in Indonesia to continuously equip itself with products that meet the needs and preferences of society and become a trusted partner for national and global principals.
AAM is trusted by more than 70 world-class principals with 500+ years of accumulated partnership in the health industry through 4 business pillars: Prescription Drugs, Consumer Health, Medical Devices, and Specialty products. Together, AAM and its principals continuously provides sustainable growth.
Vision
A trusted global healthcare company to provide significant added values for our customers and business partners.
Mission
We strive to be an indispensable company by:
•Providing a robust supply chain and a vast distribution network •Applying state-of-the-art-systems and information technology •Providing good quality products to fulfill our consumers’ needs •Building purpose-led talents
Values
AAM is supported by a highly competent and qualified human resource, who upholds the values of:
• Strive for Excellence
• Act Professionally, and
• Deal with Care.
These core values are held firmly and consistently implemented by all Argons (AAM employees) without exception.
Milestones
Over 42 years of operation, AAM has contributed to the national health resilience through its growing distribution of pharmaceutical and healthcare products.
2008
2021
2009
2007
2003
Repositioned as a distribution company
Implemented ERP and launched analytical business platform
Incorporated as a trading company
2011
2018
Halal certified, Autorised Economic Operator (AEO) certified, and Cara Distribusi Alat Kesehatan yang Baik (CDAKB) certified
2019
ISO 9001 certified
Indonesia Customer Service Champions (ICSC) award winner
Good Distribution Practices (GDP) certified
Good Storage and Distribution Practices (GSDP) certified
Strengthened the infrastructure by opening a Distribution Center (DC) in Tangerang branch
2005
Expanded into consumer health product distribution
Cara Distribusi Obat yang Baik (CDOB) certified
1980
1996
Milestones
Langkah AAM selama lebih dari 4 dekade memberikan kontribusi bagi ketahanan kesehatan nasional melalui keunggulan distribusi produk farmasi dan alat kesehatan yang terus bertumbuh.
1980
2008
2021
2009
2007
2005
2003
Reposisi sebagai perusahaan distribusi
Mengimplementasikan ERP dan meluncurkan platform bisnis analitis
Berbadan hukum sebagai perusahaan dagang
Membangun kompetensi sebagai distributor produk kesehatan
Tersertifikasi Good Storage and Distribution Practices (GSDP)
Tersertifikasi ISO 9001
Tersertifikasi Good Distribution Practices (GDP)
Tersertifikasi Cara Distribusi Obat yang Baik (CDOB)
Memperkuat infrastruktur dengan membuka Distribution Center di Tangerang
2011
2018
Tersertifikasi Halal, Autorised Economic Operator (AEO), dan Cara Distribusi Alat Kesehatan yang Baik (CDAKB)
2019
1996
Mendapatkan penghargaan sebagai Indonesia Customer Service Champions (ICSC)
Organization Policy
AAM is a national distribution company of pharmaceutical, medical devices, and healthcare products with competitive advantages in:
Reliable in Market Penetration and Exploration
State-of-the-art and Integrated Technology System
Productive Through Technology
As a professional, trustworthy, and compliant national company, AAM is committed to:
1
Understanding and meeting customer requirements, government regulations and other relevant business requirements to meet customer satisfaction.
3
Continuously improving processes and enhancing the competence of all employees.
2
Adhere to the company's vision, mission, and core values.
4
Controlling all processes with a risk-based thinking principle for effectiveness, efficiency, and process performance improvement, and to achieve the organization's established targets.
Digital dan Teknologi
AAM's integrated IT system reliability ensures efficient and effective processes. The state-of-the-art technology is market-driven with standout products such as:
IPOS dan Sistem B2B
DIMAS
ISCAPS
An advanced application that acts as a ordering process facilitator connecting customers with AAM accessible via smartphone or web-based, making it easier for customers to place orders, wherever and whenever.
A reliable discount management system that utilized by many principals for accurate management of discount applications and settings.
Salesman application in smartphone that assists and ensures basic activities such as call plans, cross up selling, stock checks, reading historical sales relations, etc. Ensuring AAM's sales team has the capability to explore the market.
Supply Chain Business Intelligence System
IEX
Virtual Account (VA) System
Supply Chain Business Intelligence System
Accurate stock allocation service that ensures accurate product, time and quantity allocation to branches based on reliable forecasting processes. AAM's distribution center and branch warehouses is equipped with a WMS system and barcode systems.
Delivery monitoring system that ensures delivery service levels are maintained through delivery monitoring system.
Virtual Account (VA) System
A system to facilitate easier payment for partners.
Document Monitoring System
Traces
INFOSTEP
Document Monitoring System
A system to ensure accurate document processing at hospitals supported by compliance monitoring for ID Package fulfillment.
A delivery monitoring application that ensures high service level is maintained by monitoring delivery processes.
A reporting system provided for all principals consisting of various reporting products. INFOSTEP ensures data and information availability ranging from real-time to scheduled, simple to strategic, with some products accessible via smartphone for user convenience.